REFUND POLICY:
All Sales Are Final:
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Finality of Sales: ALL SALES ARE FINAL. Please ensure you read all product details before placing your order.
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Cancellation Period: You have up to 24 hours to cancel your order before it becomes final.
Order Details:
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Sizing Responsibility: We are not responsible for incorrect sizing. Please ensure you have the correct measurements for your unit.
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Reference Photos: When sending in a reference photo for your unit, understand that we will get your order as close to the reference photo as possible. It may not be exact, but we will do our absolute best to match it closely.
Incorrect Orders:
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Wrong Product Received: If you receive the wrong product, you must send the order back exactly as it was received, with the lace and packaging still intact, to be eligible for a refund, exchange, or store credit.
Agreement to Terms:
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Understanding Policies: By placing your order, you agree that you have read and understand all of our terms, conditions, and policies on our site.
If you have any questions or concerns, please be sure to contact us for clarification before ordering. Thank you for choosing VI-XXVII Hair Collection!